Medical Practice Manager Jobs In Melbourne

Now Displaying 27 of 30 Medical Practice Manager Jobs




  • Executive Officer

    Executive Officer Support Services - Richmond Permanent Full Time ABOUT THE ROLE The Executive Officer will provide high level executive support to the Group Chief Executive Officer including Providing strategic advice and policy analysis Preparing papers, briefings, letters, speech notes and presentations Maintaining high level of awareness of issues facing Mercy Health Undertaking research and analysis to determine best practice and to meet legislative or other requirements as appropriate Build strategic relationships with internal external stakeholders ABOUT YOU Proven ability to balance strategic vision and pragmatic operations Extensive experience in a high-level advisory role, which required strategic, creative, planning management functions The ability to maintain the highest level of diplomacy, confidentiality and integrity A proactive attitude, optimistic approach and resilience to challenges Ability to provide solutions to complex issues using critical thinking Postgraduate qualification in a related field ABOUT US Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women™s health services, early parenting services, home care services and health worker training and development. Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA. WHAT WE OFFER Mercy Health recognises that many people want to work somewhere that is more than ˜just a job.™ At Mercy Health, we pride ourselves on our values-based culture, and offer a generous range of benefits to support you to maintain a healthy worklife balance. These include Salary packaging benefits Opportunity to purchase additional leave Health and Wellbeing programs Camp Australia School Holiday Program Career progression and development opportunities A range of discounts available across a diverse portfolio of financial, healthcare, travel and other services We focus on caring for our staff members and those important to them. At Mercy Health we pride ourselves on embracing diversity and foster an inclusive culture where individual differences are respected and celebrated. We encourage applications from people of all ages, abilities and cultural backgrounds including Aboriginal andor Torres Strait Islander Peoples. To be the successful candidate you must meet the position requirements as well as provide a current Police Record Check and Working with Children Check. Enquiries Sadie DArcy Ph (03) 8416 7870 Applications Close 17062019 To view the position description or submit your application please click the Apply Now button below. Sadie DArcy (03) 8416 7870 sdarcymercy.com.au

    location Melbourne VIC 3000, Australia


  • Head of Quality and Consumer Experience

    The Opportunity The Leukaemia Foundation is on an exciting transformation journey to deliver greater impact to our key stakeholders and the Australian community. The Head of Quality and Consumer Experience for Leukaemia Foundation will drive the delivery of the strategy through the development of customer engagement programs, quality management systems and stakeholder centric service design and implementation. Providing clinical advice and input that ensures our services are safe, effective and based on sound clinical governance principles. The role will lead opportunities for service improvement and support our people through the change process and assist with evaluations of the services provided. Key to success in this role is the ability to utilise information and data to analyse and report on the quality of care that is provided This role will be a key part of People Living with Blood Cancer (PLWBC) senior leadership team and will ensure the Leukaemia Foundation is relevant to people living with blood cancer. This is a full-time permanent position and can be based out of our Melbourne (North Melbourne) or Sydney (Artarmon) office. What are we looking for in this role? We are looking for the following » Undergraduate Postgraduate Degree (Health or Health Related in addition to Quality and Customer Experience Management roles) » Highly developed analytical, written and verbal communication skills, including formal presentation techniques. » Relevant experience in quality management, operational and customer engagement programs (preferred Lean and agile management) » Experience around cancer care within a hospital or community environment, or experience with other chronic diseases. » Demonstrated ability with agile and lean processes » Operational leadership, including effective financial, people leadership, and resource allocation. » Strong engagement skills with a view to enhancing service delivery and maximising opportunities. » Inspiring and motivating teams through the communication of a compelling vision. » Demonstrated ability to project manage work with competing priorities in a complex environment, often with broad direction. » Strong documentation skills, understanding of consumer experience software, good computer literacy including visio, excel etc » An ability to work outside of normal business hours if required » Eligibility to work in Australia » Current Drivers Licence » Flexibility and mobility to undertake travel as required to fulfil the requirements of this position What we offer » Salary + Generous salary packaging up to 15,900 and entertainment card » On-going training and development » On-site parking provided » Employee Rewards Program - significant retail discounts and offers » A collaborative, innovative and supportive team culture » Social and well-being activities » Join a dynamic national organisation which at its heart strives to make a positive difference in peoples lives » Employee Assistance Program We want to hear from you If youre interested in this exciting role, please send through a one page cover letter addressing the essential requirements of the role and your CV in PDF quoting JOB ID1952 via the apply button. If you would like to find out more about this career opportunity prior to applying, please contact Emma Craig on 0435 960 825. CLOSING DATE FOR APPLICATIONS COB 28 June 2019 Dont delay - apply today We will be shortlisting and interviewing as we receive applications and may appoint the right candidate ahead of the closing date. Leukaemia Foundation is committed to building an inclusive and diverse workforce that continues to reflect the community we support. The successful applicant will be required to undergo reference and police checks as part of the selection process.

    location Melbourne VIC 3000, Australia


  • Head of Quality and Consumer Experience

    The Opportunity The Leukaemia Foundation is on an exciting transformation journey to deliver greater impact to our key stakeholders and the Australian community. The Head of Quality and Consumer Experience for Leukaemia Foundation will drive the delivery of the strategy through the development of customer engagement programs, quality management systems and stakeholder centric service design and implementation. Providing clinical advice and input that ensures our services are safe, effective and based on sound clinical governance principles. The role will lead opportunities for service improvement and support our people through the change process and assist with evaluations of the services provided. Key to success in this role is the ability to utilise information and data to analyse and report on the quality of care that is provided This role will be a key part of People Living with Blood Cancer (PLWBC) senior leadership team and will ensure the Leukaemia Foundation is relevant to people living with blood cancer. This is a full-time permanent position and can be based out of our Melbourne (North Melbourne) or Sydney (Artarmon) office. What are we looking for in this role? We are looking for the following » Undergraduate Postgraduate Degree (Health or Health Related in addition to Quality and Customer Experience Management roles) » Highly developed analytical, written and verbal communication skills, including formal presentation techniques. » Relevant experience in quality management, operational and customer engagement programs (preferred Lean and agile management) » Experience around cancer care within a hospital or community environment, or experience with other chronic diseases. » Demonstrated ability with agile and lean processes » Operational leadership, including effective financial, people leadership, and resource allocation. » Strong engagement skills with a view to enhancing service delivery and maximising opportunities. » Inspiring and motivating teams through the communication of a compelling vision. » Demonstrated ability to project manage work with competing priorities in a complex environment, often with broad direction. » Strong documentation skills, understanding of consumer experience software, good computer literacy including visio, excel etc » An ability to work outside of normal business hours if required » Eligibility to work in Australia » Current Drivers Licence » Flexibility and mobility to undertake travel as required to fulfil the requirements of this position What we offer » Salary + Generous salary packaging up to 15,900 and entertainment card » On-going training and development » On-site parking provided » Employee Rewards Program - significant retail discounts and offers » A collaborative, innovative and supportive team culture » Social and well-being activities » Join a dynamic national organisation which at its heart strives to make a positive difference in peoples lives » Employee Assistance Program We want to hear from you If youre interested in this exciting role, please send through a one page cover letter addressing the essential requirements of the role and your CV in PDF quoting JOB ID1952 via the apply button. If you would like to find out more about this career opportunity prior to applying, please contact Emma Craig on 0435 960 825. CLOSING DATE FOR APPLICATIONS COB 28 June 2019 Dont delay - apply today We will be shortlisting and interviewing as we receive applications and may appoint the right candidate ahead of the closing date. Leukaemia Foundation is committed to building an inclusive and diverse workforce that continues to reflect the community we support. The successful applicant will be required to undergo reference and police checks as part of the selection process.

    location Melbourne VIC 3000, Australia


  • Health Information Manager

    About the business Navy Health is a restricted not for profit private health insurer that is been in operation for over 60 years. We are a small close knit team who constantly strive to provide exceptional service to the people that serve us all, the Defence community. We are located in a brand new, state of the art office in Surrey Hills and we provide our staff with excellent benefits along with a friendly, progressive and supportive working environment. About the role The Health Information Manager (HIM) will ensure that Navy Health pays for services provided to our members in line with contracts, agreements and Legislation. The role will also manage claims leakage including claims fraud through the thorough analysis of claiming patterns and behaviours. The focus of the role will be across all claims modalities. The HIM will work collaboratively with internal and external stakeholders to ensure the following (but not limited to) accountabilities are executed Analysis and auditing of claims from all modalities to ensure claims are paid correctly at all times Manage the Navy Health health information systems and data and rules within and updating to ensure optimal performance Ongoing evaluation of MBS, DRG and ICD-10 to ensure products and services are mapped correctly and reporting tools reflect correctly Manage the Navy Health claims leakage processes from the identification of leakage to the retrieval of funds Provision of training and training material to ensure claims assessors are up-to date with relevant information at all times. Skills and experience Essential Criteria Degree or diploma in Health Information Management At least 3 years of working in a Private Health Insurance fund Previous experience in using HAMBs, Yellowfin and a DRG tool Excellent communication skills, both written and verbal Ability to adapt to an evolving work environment, working as part of a team or autonomously Ability to achieve deadlines with exceptional organisational skills and an attention to detail Demonstrated leadership skills If you would like to apply for this role, please submit your covering letter and resume via the apply now button. If you would like to find out more information about the role, please email your questions to recruitmentnavyhealth.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary?

    location Melbourne VIC 3000, Australia


  • Health Information Manager

    About the business Navy Health is a restricted not for profit private health insurer that is been in operation for over 60 years. We are a small close knit team who constantly strive to provide exceptional service to the people that serve us all, the Defence community. We are located in a brand new, state of the art office in Surrey Hills and we provide our staff with excellent benefits along with a friendly, progressive and supportive working environment. About the role The Health Information Manager (HIM) will ensure that Navy Health pays for services provided to our members in line with contracts, agreements and Legislation. The role will also manage claims leakage including claims fraud through the thorough analysis of claiming patterns and behaviours. The focus of the role will be across all claims modalities. The HIM will work collaboratively with internal and external stakeholders to ensure the following (but not limited to) accountabilities are executed Analysis and auditing of claims from all modalities to ensure claims are paid correctly at all times Manage the Navy Health health information systems and data and rules within and updating to ensure optimal performance Ongoing evaluation of MBS, DRG and ICD-10 to ensure products and services are mapped correctly and reporting tools reflect correctly Manage the Navy Health claims leakage processes from the identification of leakage to the retrieval of funds Provision of training and training material to ensure claims assessors are up-to date with relevant information at all times. Skills and experience Essential Criteria Degree or diploma in Health Information Management At least 3 years of working in a Private Health Insurance fund Previous experience in using HAMBs, Yellowfin and a DRG tool Excellent communication skills, both written and verbal Ability to adapt to an evolving work environment, working as part of a team or autonomously Ability to achieve deadlines with exceptional organisational skills and an attention to detail Demonstrated leadership skills If you would like to apply for this role, please submit your covering letter and resume via the apply now button. If you would like to find out more information about the role, please email your questions to recruitmentnavyhealth.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary?

    location Melbourne VIC 3000, Australia


  • Associate Nurse Unit Manager - PACU/Anaesthetics

    Associate Nurse Unit Manager - PACUAnaesthetics Welcome to St John of God Health Care Our organisation is part of the Mission of the Catholic Church and every aspect of our care is based on the Christian values of Hospitality, Compassion, Respect, Justice and Excellence. It is these values that guide our holistic approach to caregiving, with respect for the dignity and worth of each person. With over 120 years experience in health care, we have an excellent reputation as a caring, nurturing and supportive employer. Learning is highly valued and there are many opportunities for professional development. St John of God Berwick Hospital opened in January 2018 and is our new 210 bed modern hospital providing a range of services including medical, surgical, day surgery, six state-of-the-art operating theatres, recovery unit and onsite medical consulting suites. The Position We currently have a rare and exciting leadership opportunity in our PACUAnaesthetics department for an experienced Associate Nurse Unit Manager to act as a responsible and effective team member, assist in the overall clinical management of the ward, be responsible for the provision of comprehensive patient care and supervision of care given by junior staff, in collaboration with, and in assistance to the Nursing Unit Manager. This position will be offered on a permanent part time basis, working 60 hours per fortnight. The successful candidate will have A willingness and capacity to embrace the Mission and Values of St John of God Health Care. Current registration with the Nursing and Midwifery Board of Australia as a Registered Nurse. Minimum three (3) years™ experience within an PACUAnaesthetics acute hospital environment. Excellent verbal and written communication skills. Demonstrated leadership, delegation, motivation, negotiation, prioritising and analytical skills. Knowledge and skills of the principles of infection management. Demonstrated ability to educate patients, family and other members of staff. Excellent team work skills. The Benefits Salary Packaging Flexible Work Options Professional Development All applicants must address the Selection Criteria (as detailed on the last page of the Position Description) St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. Applications Close 30062019 To view the position description or submit your application please click the Apply Now button below. Romany Goonan 0387845148

    location Melbourne VIC 3000, Australia


  • Associate Nurse Unit Manager - PACU/Anaesthetics

    Associate Nurse Unit Manager - PACUAnaesthetics Welcome to St John of God Health Care Our organisation is part of the Mission of the Catholic Church and every aspect of our care is based on the Christian values of Hospitality, Compassion, Respect, Justice and Excellence. It is these values that guide our holistic approach to caregiving, with respect for the dignity and worth of each person. With over 120 years experience in health care, we have an excellent reputation as a caring, nurturing and supportive employer. Learning is highly valued and there are many opportunities for professional development. St John of God Berwick Hospital opened in January 2018 and is our new 210 bed modern hospital providing a range of services including medical, surgical, day surgery, six state-of-the-art operating theatres, recovery unit and onsite medical consulting suites. The Position We currently have a rare and exciting leadership opportunity in our PACUAnaesthetics department for an experienced Associate Nurse Unit Manager to act as a responsible and effective team member, assist in the overall clinical management of the ward, be responsible for the provision of comprehensive patient care and supervision of care given by junior staff, in collaboration with, and in assistance to the Nursing Unit Manager. This position will be offered on a permanent part time basis, working 60 hours per fortnight. The successful candidate will have A willingness and capacity to embrace the Mission and Values of St John of God Health Care. Current registration with the Nursing and Midwifery Board of Australia as a Registered Nurse. Minimum three (3) years™ experience within an PACUAnaesthetics acute hospital environment. Excellent verbal and written communication skills. Demonstrated leadership, delegation, motivation, negotiation, prioritising and analytical skills. Knowledge and skills of the principles of infection management. Demonstrated ability to educate patients, family and other members of staff. Excellent team work skills. The Benefits Salary Packaging Flexible Work Options Professional Development All applicants must address the Selection Criteria (as detailed on the last page of the Position Description) St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. Applications Close 30062019 To view the position description or submit your application please click the Apply Now button below. Romany Goonan 0387845148

    location Melbourne VIC 3000, Australia


  • ANUM and Registered Nurse Cardiac Care - Ward

    ANUM and Registered Nurse Cardiac Care - Ward Free staff car parking facilities Friendly and supportive environment Continued development opportunities THE COMPANY A hub of excellence Our client, situated in Melbournes South Eastern corridor is a premier private health care facility. The success of the organisation is achieved by meeting the needs of the community they serve and providing the highest possible standard of care. Offering a team of experienced specialists, a comprehensive range of high quality medical and surgical services and a unique culture where your efforts are truly appreciated. THE ROLE Multiple opportunities exist for experienced Cardiac Care Registered Nurses to join this friendly and professional team. You will be able to work both autonomously and collaborate with colleagues to ensure service standards are met and maintained. The successful candidate will meet the following criteria Current AHPRA registration Relevant and recent experience within a ward setting Excellent communication skills both verbal and written Post graduate qualifications (desirable) Flexibility to work a rotating roster Have a willingness to learn THE BENEFITS Managerial ANUM roles available for highly experienced candidates Continued development, training and support Free staff car parking Attractive remuneration plus annual increases The chance to work with a company who care about their people TO APPLY If you are looking for the opportunity to balance life and work and think your skills are suited to this position then APPLY NOW or contact James Haru for a confidential discussion on 0451 155 330 Alternatively, please send your resume to melbournefrontlinehealth.com.au

    location Melbourne VIC 3000, Australia


  • ANUM and Registered Nurse Cardiac Care - Ward

    ANUM and Registered Nurse Cardiac Care - Ward Free staff car parking facilities Friendly and supportive environment Continued development opportunities THE COMPANY A hub of excellence Our client, situated in Melbournes South Eastern corridor is a premier private health care facility. The success of the organisation is achieved by meeting the needs of the community they serve and providing the highest possible standard of care. Offering a team of experienced specialists, a comprehensive range of high quality medical and surgical services and a unique culture where your efforts are truly appreciated. THE ROLE Multiple opportunities exist for experienced Cardiac Care Registered Nurses to join this friendly and professional team. You will be able to work both autonomously and collaborate with colleagues to ensure service standards are met and maintained. The successful candidate will meet the following criteria Current AHPRA registration Relevant and recent experience within a ward setting Excellent communication skills both verbal and written Post graduate qualifications (desirable) Flexibility to work a rotating roster Have a willingness to learn THE BENEFITS Managerial ANUM roles available for highly experienced candidates Continued development, training and support Free staff car parking Attractive remuneration plus annual increases The chance to work with a company who care about their people TO APPLY If you are looking for the opportunity to balance life and work and think your skills are suited to this position then APPLY NOW or contact James Haru for a confidential discussion on 0451 155 330 Alternatively, please send your resume to melbournefrontlinehealth.com.au

    location Melbourne VIC 3000, Australia


  • Service Manager

    Service Manager Mercy Place - Newport Permanent Full Time ABOUT THE ROLE Summary of the role Mercy Place Newport is a small, boutique home in the heart of inner Melbourne. Our close-knit community focuses on individual care, helping maintain independance and connection with staff, family and friends. Permanant Full Time Position Located at Newport 37 Residents Be an active leader of a team where communication is valued and continuous improvement is promoted in accordance with accreditation and aged care standards. Lead a culture that promotes positivity and safety while delivering our Model of Care that focuses on the individual emotional and physical needs of the resident. Reporting to the Regional Manager you will liaise with all stakeholders to deliver best practice operational and clinical services, including allied health, hospitality, lifestyle and community activities. ABOUT YOU Strong HR and people management skills including staff leadership and development, succession planning and experience in change management. High level of communication and interpersonal skills with proven ability to engage residents, families, the community and both internal and external stakeholders. Business acumen (i.e. budgets, efficient rostering, occupancy) and aged care knowledge relating to ACFI targets, accreditation and expected aged care standards. The ability to unite and lead a team that is focused on high performance in a values-driven culture. Demonstrated understanding of person-centred care and ability to work in a team environment. Current AHPRA registration as a Registered Nurse desirable, not essential ABOUT US Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 8,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women™s health services, early parenting services, home care services and health worker training and development. Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA. WHAT WE OFFER Mercy Health recognises that many people want to work somewhere that is more than ˜just a job.™ At Mercy Health, we pride ourselves on our values-based culture, and offer a generous range of benefits to support you to maintain a healthy worklife balance. These include Salary packaging benefits Opportunity to purchase additional leave Health and Wellbeing programs Camp Australia School Holiday Program Career progression and development opportunities A range of discounts available across a diverse portfolio of financial, healthcare, travel and other services We focus on caring for our staff members and those important to them. At Mercy Health we pride ourselves on embracing diversity and foster an inclusive culture where individual differences are respected and celebrated. We encourage applications from people of all ages, abilities and cultural backgrounds including Aboriginal andor Torres Strait Islander Peoples. To be the successful candidate you must meet the position requirements as well as provide a current Police Record Check. Enquiries Rachelle Dalrymple Ph Applications Close 14062019 To view the position description or submit your application please click the Apply Now button below. Rachelle Dalrymple RDalrymplemercy.com.au

    location Melbourne VIC 3000, Australia


  • Residential Services Manager

    Residential Services Manager Putting customers at the heart of everything we do Commissioning a brand new state-of-the-art facility Full time leadership opportunity Working for a not-for-profit, values-based organisation At Uniting AgeWell (UA), our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives to feel valued members of their community and to have easy access to the community or residential services they need to live well with choice and peace of mind. With a range of services in many locations across Victoria and Tasmania, our 2,600 staff are committed to high quality care and services. An exciting opportunity exists for the position of Residential Services Manager, for our new residential community in Preston opening in November 2019. Reporting to the General Manager, Victoria, you will be responsible for commissioning and managing this prestigious, state-of-the-art, 104-place residential care community as part of a high-performing Residential Services team. As the Residential Services Manager you will be integral in implementing our new model of care, which places residents at the heart of everything we do and emphasises our Customer Promise œLiving well with choice and peace of mind. You will also have a strong customer services focus, and will lead strategic service improvements, growth and manage the day to day operations of the Preston Community. To be successful in this role you will have the following Current registration with APHRA as a Registered Nurse Div 1 Proven experience in management of residential care facilities Understanding of aged care funding and quality standards Driver™s license and ability to travel to other Uniting AgeWell sites Satisfactory Police Check result Willingness to have an annual flu vaccination Willingness to work within the ethos of the Uniting Church Desirable Tertiary qualifications in businessaged care Previous commissioning experience will be highly regarded. Benefits of working with UA include Being part of an exciting new model of care for Uniting AgeWell Being part of a culture that makes a daily difference in peoples lives Being part of an organisation with core values of Respect, Partnership, Wisdom, Fairness and Stewardship Professional development and education programs Opportunities for career progression Salary Packaging This is a rare opportunity to contribute to the future delivery of residential aged care. Take the leap and make your mark. The position commences in October 2019. Click apply now or contact Sandra Hayden on 03 9133 5019 for a confidential discussion.

    location Melbourne VIC 3000, Australia


  • Facility Business Manager

    The OrganisationFacility Innovative provider of aged care services with multiple homes in Victoria. The Business Manager role will be located at their largestflagship residential aged care home that provides quality care and accommodation for over 150 residents. The role We are seeking a commercially astute Business Manager to oversee day to day operations of the home in areas of Strategy, Leadership, HR Management, Financial Management, Quality and Risk Management and Stakeholder Engagement. You will be extremely well supported by strong Clinical Manager and clinical team on site and a supportive GM and Director of Care from Head Office. Key Selection Criteria Minimum 3 years Senior Management experience in Residential Aged Care preferably in a larger home. Strong financial and business acum with proven ability to negotiate, manage and operate within an annual operating budget. Solid working knowledge of ACFI A thorough understanding of new Aged Care Standards and accreditation processes. Ability to identify and implement effective risk and quality management processes consistent with the organisation™s Quality Improvement Plan. Strong leadership and HR skills. On offer for this newly created position is a highly competitive salary and opportunity to work with a visionary employer that will provide excellent support and career opportunities. To apply please forward CV and covering letter addressing the above key selection criteria to danieladsconnexions.com.au or for more information, please call Daniela on 0425616291.

    location Melbourne VIC 3000, Australia


  • Customer Experience Manager, Diabetes Care

    Customer Experience Manager, Diabetes Care Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, were committed to helping you live your best possible life through the power of health. For more than 125 years, weve brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. An exciting opportunity has arisen for a ANZ Customer Experience Manager role responsible for formulating and communicating the CX Strategy. In addition, to evaluate current customer journey and engagement touch-points recommending as well as implementing improved solutions quickly. To ensure a highly consistent level of service is being provided by the contact centre ensuring the teams are highly motivated, engaged, passionate to serve and professionally trained. In your new role you would be responsible to Lead the Customer Experience team to achieve sales and value expansion goals, ensure customer satisfaction, and resolve customer issues in timely manner. Provide leadership and work direction to create a focused, results-driven and passionate team to serve customers. Assist in achieving renewal of existing acquisition business opportunities. Identify strategic opportunities for value expansion and ensure these are turned into tactical elements, driven and executed by the Customer Experience team. Developenhance training materials to ensure the Customer Experience Team has an up-to-date comprehensive knowledge-based system. Conduct skillknowledge gap analysis and develop plans to address identified gaps follow-up training that has been conducted to ensure effectiveness. Review Customer Experience key performance indicators on a dailyweeklymonthly basis, identifying issues and improvement opportunities. To handle escalated customers™ complaints and ensure prompt action is taken as part of service recovery increasingmaintaining customers™ retention rate. Collaborate with cross-functional teams to explore viable customer relationship management initiatives. Identify industry trends and bring best-in-class practices to the Customer Experience function. Promote and build the brand, drive engagement, customer satisfaction, optimal conversion, and constantly strive for improvement by considering appropriate tools, contact centre systems and methods testing (e.g. market research or surveys) coupled with effective data analysis, whilst ensuring all stakeholders are consulted and well managed throughout the projectprocess. What will make you a good fit for your new role Robust, resilient and agile leadership skills. Proven ability to manage, coach and motivate people. Customer-centric mindset, active listening, genuine empathy and a strong desire to resolve issues. Ability to work effectively in a matrixed structure ability to influence other functional teams over whom there is no authority. Commercial service business experience with financial acumen. Strong understanding of key stakeholders and customers dynamics. Critical thinking and problem-solving skills. Healthcare andor medical device experience will be an added advantage. Strong experience in customer journey design through multiple channels. Act with sense of urgency and follow through till projecttask completion. Minimum of undergraduate tertiary degree, preferably in scienceecommerce-related discipline, biomedical engineering, or marketing. At least 3 years™ experience in managing an in-house andor outsourced contact centre. Abbott provides some fantastic benefits for our employees, these include Reimbursed Flu Vaccination Discounted Healthcare Discounted Shares program Excellent Superannuation Options Salary Sacrifice Options AND¦..lots, lots more Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle. We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us, or referring candidates to this role. The application form will include these questions Which of the following statements best describes your right to work in Australia?

    location Melbourne VIC 3000, Australia


  • EPO-Trauma Project Manager

    EPO-Trauma Project Manager Project Manager - EPO Trauma trial Location 553 St Kilda Road Employment Type Full Time (76 hours per fortnight) Duration 12 month fixed-term appointment Remuneration 98,155 - 108,34 , plus 9.5 super The Department An exciting opportunity exists to join the Australian and New Zealand Intensive Care Research Centre (ANZIC-RC), School of Public Health and Preventive Medicine, Monash University. The ANZIC-RC is a bi-national centre for the development, coordination and execution of pivotal, multicentre, randomised controlled trials in critically ill patients. The outcomes of research conducted at ANZIC-RC have influenced the care of the critically ill in Australia and internationally. The Role The EPO-Trauma study is a phase III multicentre blinded randomised controlled clinical trial. The primary aim of this trial is to evaluate the effect of epoetin alfa compared to placebo, administered to critically ill, mechanically ventilated, trauma patients. This role involves the Project Management of an Australian Medical Research Futures Fund (MRFF) trial. As the successful candidate you will have had clinical trial and management experience, a background in critical care is preferred and excellent planning and organisational skills are important. Your communication skills must be exceptional and you should be able to work both as part of a team and independently. You will contribute to the strategic planning, operationalisation and day to day management of the EPO-Trauma randomised controlled trial. You will be joining a collaborative, friendly, population centred team with a vision for the future and excellence. Skills Communicate in a clear, concise and friendly manner Work independently and as part of a team A background in the care of critically ill patients Excellent planning and organisational skills Research experience Benefits This is a unique role offering the opportunity to work with a world leading research team based at Monash University. CV and Cover letter covering the skill areas mentioned All enquiries to Mr Tony Trapani, Research Manager, ANZIC RC on 99030347.

    location Melbourne VIC 3000, Australia


  • Project Manager

    Project Manager Project Manager - BLENDER trial Location 553 St Kilda Road Employment Type Part-time (45.6 hours per fortnight) Duration 12 month fixed-term appointment Remuneration 98,155 - 108,34 , plus 9.5 super The Department An exciting opportunity exists to join the Australian and New Zealand Intensive Care Research Centre (ANZIC-RC), School of Public Health and Preventive Medicine, Monash University. The ANZIC-RC is a bi-national centre for the development, coordination and execution of pivotal, multicentre, randomised controlled trials in critically ill patients. The outcomes of research conducted at ANZIC-RC have influenced the care of the critically ill in Australia and internationally. The Role The Blend to Limit Oxygen in ECMO A Randomised Controlled Registry Trial (The BLENDER Trial) will determine if using a conservative versus liberal approach to oxygen administration improves patient outcomes in extra corporeal membrane oxygenation (ECMO). If the BLENDER Trial confirms that one oxygen management strategy is more effective than the other, its findings may improve the lives of critically ill Australians and inform clinical practice worldwide. This role involves the Project Management of an Australian Medical Research Futures Fund (MRFF) trial. As the successful candidate you will have had clinical trial and management experience, a background in critical care is preferred and excellent planning and organisational skills are important. Your communication skills must be exceptional and you should be able to work both as part of a team and independently. You will contribute to the strategic planning, operationalisation and day to day management of the BLENDER randomised controlled trial. You will be joining a collaborative, friendly, population centred team with a vision for the future and excellence. Skills Communicate in a clear, concise and friendly manner Work independently and as part of a team A background in the care of critically ill patients Excellent planning and organisational skills Research experience Benefits This is a unique role offering the opportunity to work with a world leading research team based at Monash University. CV and Cover letter covering the skill areas mentioned All enquiries to Mr Tony Trapani, Research Manager, ANZIC RC on 99030347.

    location Melbourne VIC 3000, Australia


  • ANUM (Adult Inpatient Mental Health)

    ANUM (Adult Inpatient Mental Health) Frankston Hospital Permanent Part Time Skip the traffic and work close to home Experienced, caring team and supportive management Excellent salary packaging benefits About Peninsula Health Peninsula Health provides public healthcare services to residents of the Mornington Peninsula. Our hospitals and emergency departments are located at Frankston and Rosebud, and we provide a wide range of community health, dental, rehabilitation, mental health, palliative care ad aged care services from campuses at Frankston, Hastings, Mornington and Rosebud. Person centred care is at the heart of everything we do, guided by our values of Services, Integrity, Compassion, Respect and Excellence. For more information on Peninsula health please feel welcome to visit our website httpwww.peninsulahealth.org.au Position Summary Peninsula Health Mental Health Service is committed to the principles of Recovery- Orientated Practice. It aims to provide timely and equitable access to a quality service, and actively supports and encourages consumer and carer participation in all aspects of planning and delivery of mental health services. The ANUM Inpatient Mental Health works with the multidisciplinary team to ensure recovery orientated care to inpatient consumers of the service and their familiescarers. Key Responsibilities Assists with the leadership and management of the team to achieve high quality clinical care Ensures the safety of the public, patients and staff in relation to the provision of relevant Acts (OHS, Infection Control) and Peninsula Health Policies. Works with the NUM to ensure all administrative functions are completed including the management of resources within the UnitDepartment. Promotes a culture of continuous service improvement within the Unit by monitoring standards of service and practice. In conjunction with the NUM ensures all staff have completed mandatory training and have active performance development plans. Provides the highest level of œhands-on clinical practice and advice and participates in the delivery of care. Participates in the development of psychiatricmental health nursing policy and procedures relating to the ward and the facility as a whole. Ensures that the relevant provisions of the Mental Health Act 2014 (Vic) are followed. Essential Criteria Registered Nurse with post graduate qualification in Mental Health Experience working in Mental Health Experience in a leadership or management role Excellent communication skills Problem solving skills and the ability to respond to issues and pressures Benefits Generous Salary Packaging - maximise an employee™s net salary by directing some of their pre-tax salary to pay for certain benefit items, such as rent, personal loan or mortgage Parking “ On-site, low cost parking facilities at all sites Beautiful Mornington Peninsula location Career development opportunities Supportive and dynamic team environment How to apply To apply for this position via Seek, please click on Apply for this Position which will re-direct you to our careers page. From our Careers page, to apply or to continue with your application from Seek please click on Apply Now and follow the below steps to finalise your application Existing Account Users 1. Click Sign in and follow the prompts to upload your Resume and Cover letter New Account Users 1. Click Register to create an account 2. Once registered, click Sign in in the top right hand corner 3. Type in the reference number (located at the top of the ad) 4. Re click Apply Now™ and follow the prompts to upload your Resume and Cover letter If you experience any issues signing in or registering to our careers page, please feel welcome to contact our HR Hotline on 03 9784 2700. If you have any questions specific to the positon you are applying for, please feel welcome to contact the hiring manager via the contact details below Other Information Ensuring the health and safety of our patients, visitors and staff is at the heart of everything we do. As part of this commitment, all new members of our team must complete a National Criminal History Records Check, meet the immunisation requirements of their role and demonstrate evidence of current work rights to work in Australia prior to commencement. You may also be required to provide a Working With Children Check card. To find out more about our quality employment standards and to prepare your application to join our team please visit httpswww.peninsulahealth.org.aucareersworking-preparing-employment Peninsula Health is committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background. Peninsula Health believes in the strength of a diverse and inclusive workforce where each person™s uniqueness is valued. Peninsula Health believes that by embracing the diverse life experiences and perspectives of our people, we will provide high-quality health care to all members of our community “ regardless of gender, age, ethnicity, cultural background, disability, religion or sexual orientation. Click here to view information on living on the Mornington Peninsula Click here to view information on preparing for your employment at Peninsula Health Enquiries Liz Gleeson Ph 0397847947 Applications Close 30062019 To view the position description or submit your application please click the Apply Now button below. Liz Gleeson 0397847947 We acknowledge and pay respect to the traditional people of this region, known as the Myone Buluk of the Boon Wurrung language group of the greater Kulin Nation. We pay our respects to the land this organisation stands on today. We bestow the same courtesy to all other First Peoples, past and present, who now reside in this region. peninsulahealth.org.au

    location Melbourne VIC 3000, Australia


  • Practice Manager

    A Practice Manager is sought for a busy family friendly group practice. You may be an experienced professional or have served in management stints and are now keen to secure career progression. You will ideally have the following Practice manager experience. Strong managerial skills. Strong interpersonal and people skills. Able to work alone and within a team. Strong Microsoft Office and Xero skills. Benefits and perks Benefits package relevant to candidates experience and qualifications relevant to the role of a Practice Manager. Skills and experience We would prefer this role to be full time, however hours and days are negotiable. This is a hands on position that will oversee daily practice functions. The priorities of the position are Manage all members of staff, both clinical and non-clinical. Oversee and manage all practice systems including policies and procedures and all associated documentation and submissions. Ensuring the continued and seamless flow of excellent customer service to our valued client base. Manage workplace health and safety compliance and delegation of supported roles. How to apply Applications must address the key competencies set out in the selection criteria above. For all application enquiries, please contact Steve del Rosario on 0400 820 675.

    location Melbourne VIC 3000, Australia


  • Acting Elective Surgery Access Manager

    Acting Elective Surgery Access Manager Eastern Health Temporary Full Time Acting Elective Surgery Access Manager - Surgery Program Temporary Full Time Eastern Health is one of Melbourne™s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and statewide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs. We are seeking a motivated individual to lead the Elective Surgery Access unit at Eastern Health. The Elective Surgery Access Manager (ESAM) will be responsible for ensuring the flow of surgical patients across Eastern Health is optimised. The role will be responsible for the strategic management of the clinical wait list staff at each site of Eastern Health providing elective surgery services and the development, implementation, monitoring and evaluation of strategies to improve the elective surgery services across the health service. To be successful in this role you should possess Current registration with AHPRA Post Graduate qualifications desirable but not essential Highly developed interpersonal and leadership experience A strong commitment to high quality care The ability to work as part of a diverse team Excellent communication and organisational skills Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here The benefits of working for Eastern Health include Diverse and engaging career opportunities Friendly supportive team Flexible working hours Salary packaging options Career progression in our teaching hospitals If you have the ability and drive to make a difference take hold of this opportunity and apply today For full details refer to the attached Position Description and direct all enquiries to the contact person listed. All appointments are made subject to a satisfactory police records check. You must have the right to permanently live and work in Australia to apply for this job. Please submit all applications online. Recruitment agency applications will not be accepted. Eastern Health Values Patients First Agility Humility Respect Kindness Excellence Enquiries catherine Hunkin Ph (03) 9764 6123 Applications Close 01072019 To view the position description or submit your application please click the Apply Now button below. catherine Hunkin (03) 9764 6123

    location Melbourne VIC 3000, Australia


  • Acting Director, Project Management Office/Transformation Unit

    Acting Director, Project Management OfficeTransformation Unit Northern Health (all campuses) Temporary Full Time Northern Health Northern Health Acting Director, Project Management OfficeTransformation Unit Fixed Term (6 months), Full time Northern Health is a dynamic health service, providing vital public healthcare to residents of Melbourne™s northern suburbs and the surrounding regional communities. Our campuses offer services to a diverse community across acute, subacute, ambulatory and community programs. An exciting opportunity exists for an enthusiastic, experienced and highly motivated professional to lead the Project ManagementTransformation Unit at Northern Health. This role requires experience in the co-ordination, implementation, execution, control and completion of specific projects and improvement initiatives ensuring consistency with meeting organisation transformation goals. In the first instance this role is a full time position at 80 hours per fortnight. “ Fixed Term About you · A minimum of 5 years™ experience in tertiary qualification area. · Project Management experience in a healthcare setting · Extensive experience in an acute healthcare setting · Expert knowledge of the broad health care sector · Experience managing complex service and system-level challenges · Experience in change management · A sound understanding of Highly Reliable Organisations We can offer · The opportunity to join a friendly and progressive team in a rapidly expanding and dynamic organisation. · Encouragement to grow, innovate and partake in ongoing training and development programs. · Benefits including salary packaging, monthly accrued day off, flexible working arrangements, access to EAP, library access and onsite car parking. Next Steps . . . If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the Apply button and follow the prompts. For further details, please contact Sophie Argiriou, Director Project Management OfficeTransformation Unit on 0429989766 or sophie.argiriounh.org.au target=blank>sophie.argiriounh.org.au Li Enquiries Sophie Argiriou Ph 0429989766 Applications Close 26062019 To view the position description or submit your application please click the Apply Now button below. Sophie Argiriou 0429989766 sophie.argiriounh.org.au

    location Melbourne VIC 3000, Australia


  • Pre-Sales Manager- Electronic Medical Record (EMR)

    Pre-Sales Manager- Electronic Medical Record (EMR) Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Medical Equipment and Healthcare Informatics Solutions. Following extensive market engagement, Philips are excited to have introduced our proven, highly awarded, Electronic Medical Record (EMR) solution, Philips Tasy, to the Australia and New Zealand Markets. With over 950 organizations on our platform globally, as well as customers certified at the highest EMR maturity level, we have already helped dozens of customers achieve the highest possible return on investment as well as helped to improve and safe lives through helping to deliver care that is more efficient. Your Role Join this fast growing business as a Pre-Sales Manager and make a direct impact on improving patient care delivery. With the flexibility of being based in Melbourne or Brisbane (Sydney a possibility), you will be the expert on training and demonstrating our EMR system. This will involve, demonstrating possibilities, explaining functionalities, training users, customizing systems and advising on the most optimal configuration for specific types of professional products. You will also have the opportunity to develop your own training plan for each customer and be regularly involved in product presentations and trials. Whether coming from a pure clinical background with a strong knowledge of clinical systems or having already made the shift in to the commercial world, your expertise will be highly valued. Day-to-day, the role is diverse and challenging and will allow you to continue exercising your clinical expertise whilst taking your customer focus and relationship building skills to the next level. We Are Looking for Clinical background in Nursing or Pharmacy with a working knowledge of clinical systems across a range of departments (e.g. ICU, CCU, AE, Surgery, Oncology) Knowledge of Hospital Pharmacy and or Oncology areas would be highly advantageous Experience in demonstrating EMR solutions or similar software programs within healthcare, with a qualification certification in training being advantageous A passion for the improvement of care through cutting edge informatics Strong understanding of, and a dedication to remain up to date with, current clinical standards and norms in Australia and New Zealand Excellent presentation skills with the ability to inspire confidence across clinical and non-clinical domains, and question the status quo when appropriate Flexible and willing to travel at least 50 of the time A team player with the willingness to go beyond your role where required to help underpin our shared goals Our Offer The work we do at Philips changes lives for the better. It™s not just innovation for the sake of innovation. It is innovation for the sake of people. For us, it is about helping communities everywhere and addressing the big issues head on. We offer a competitive salary, on-going training and development opportunities, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further. Join us, and you will get to see the benefits of your work in so many ways. Applications close on Friday the 5th of July 2019.

    location Melbourne VIC 3000, Australia


  • Operations Director, Mental Health

    Operations Director, Mental Health Frankston Hospital Permanent Full Time About Peninsula Health Peninsula Health provides public healthcare services to residents of the Mornington Peninsula. Our hospitals and emergency departments are located at Frankston and Rosebud, and we provide a wide range of community health, dental, rehabilitation, mental health, palliative care ad aged care services from campuses at Frankston, Hastings, Mornington and Rosebud. Person centred care is at the heart of everything we do, guided by our values of Services, Integrity, Compassion, Respect and Excellence. For more information on Peninsula health please feel welcome to visit our website httpwww.peninsulahealth.org.au Position Summary Peninsula Health is seeking a dynamic Operations Director of Mental Health Services. The role of Operations Director Mental Health, Peninsula Health is to work in partnership with the Clinical Director Mental Health to provide leadership and direction across the Mental Health Service. The Operations Director role provides leadership and direction for the Mental Health Service, ensuring the service achieves excellence in integrated and seamless care with a person centred recovery focus. This will be evident through achievement of key performance outcomes within the Peninsula Health and Mental Health Services Strategic Plan and annual Operational Business Plans. Key Responsibilities Oversees the day-to-day operational management of mental health services and the development and implementation of policies and procedures to support the delivery of high standards to clinical practice and service delivery and the most efficient use of available resources Provide strategic and corporate direction to the Cluster in accordance with the Peninsula Health Service Agreement, Statement of Priorities and Strategic Plan Provide high quality, sustainable, well managed and efficient services Work in partnership with the Clinical Director to provide leadership for the direction of the Mental Health Service, ensuring the service achieves excellence in integrated and seamless care Provide leadership and direction for the mental health services to improve performance and act as a change agent to introduce improvements that allow for safe, personal, connected and effective care Essential Criteria Relevant management degree or qualification. Extensive clinical experience in the management and provision of mental health or similar clinical services. Demonstrated expertise and achievements in the management of human and financial resources at a senior level. Ability to work as an effective member of a senior management Team. Extensive Human Resource management experience. Benefits Generous Salary Packaging - maximise an employee™s net salary by directing some of their pre-tax salary to pay for certain benefit items, such as rent, personal loan or mortgage Parking “ On-site, low cost parking facilities at all sites Beautiful Mornington Peninsula location Career development opportunities Supportive team environment How to apply To apply for this position via Seek, please click on Apply for this Position which will re-direct you to our careers page. From our Careers page, to apply or to continue with your application from Seek please click on Apply Now and follow the below steps to finalise your application Existing Account Users 1. Click Sign in and follow the prompts to upload your Resume and Cover letter New Account Users 1. Click Register to create an account 2. Once registered, click Sign in in the top right hand corner 3. Type in the reference number (located at the top of the ad) 4. Re click Apply Now™ and follow the prompts to upload your Resume and Cover letter If you experience any issues signing in or registering to our careers page, please feel welcome to contact our HR Hotline on 03 9784 2700. If you have any questions specific to the positon you are applying for, please feel welcome to contact the hiring manager via the contact details below Other Information · Ensuring the health and safety of our patients, visitors and staff is at the heart of everything we do. As part of this commitment, all new members of our team must complete a National Criminal History Records Check, meet the immunisation requirements of their role and demonstrate evidence of current work rights to work in Australia prior to commencement. You may also be required to provide a Working With Children Check card. To find out more about our quality employment standards and to prepare your application to join our team please visit httpswww.peninsulahealth.org.aucareersworking-preparing-employment Peninsula Health is committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background. · Peninsula Health believes in the strength of a diverse and inclusive workforce where each person™s uniqueness is valued. Peninsula Health believes that by embracing the diverse life experiences and perspectives of our people, we will provide high-quality health care to all members of our community “ regardless of gender, age, ethnicity, cultural background, disability, religion or sexual orientation. Click here to view information on living on the Mornington Peninsula Click here to view information on preparing for your employment at Peninsula Health Enquiries Carly Longmore Ph 97847941 Applications Close 04072019 To view the position description or submit your application please click the Apply Now button below. Carly Longmore 97847941 We acknowledge and pay respect to the traditional people of this region, known as the Myone Buluk of the Boon Wurrung language group of the greater Kulin Nation. We pay our respects to the land this organisation stands on today. We bestow the same courtesy to all other First Peoples, past and present, who now reside in this region. peninsulahealth.org.au

    location Melbourne VIC 3000, Australia


  • Operations Director, Mental Health

    Operations Director, Mental Health Frankston Hospital Permanent Full Time About Peninsula Health Peninsula Health provides public healthcare services to residents of the Mornington Peninsula. Our hospitals and emergency departments are located at Frankston and Rosebud, and we provide a wide range of community health, dental, rehabilitation, mental health, palliative care ad aged care services from campuses at Frankston, Hastings, Mornington and Rosebud. Person centred care is at the heart of everything we do, guided by our values of Services, Integrity, Compassion, Respect and Excellence. For more information on Peninsula health please feel welcome to visit our website httpwww.peninsulahealth.org.au Position Summary Peninsula Health is seeking a dynamic Operations Director of Mental Health Services. The role of Operations Director Mental Health, Peninsula Health is to work in partnership with the Clinical Director Mental Health to provide leadership and direction across the Mental Health Service. The Operations Director role provides leadership and direction for the Mental Health Service, ensuring the service achieves excellence in integrated and seamless care with a person centred recovery focus. This will be evident through achievement of key performance outcomes within the Peninsula Health and Mental Health Services Strategic Plan and annual Operational Business Plans. Key Responsibilities Oversees the day-to-day operational management of mental health services and the development and implementation of policies and procedures to support the delivery of high standards to clinical practice and service delivery and the most efficient use of available resources Provide strategic and corporate direction to the Cluster in accordance with the Peninsula Health Service Agreement, Statement of Priorities and Strategic Plan Provide high quality, sustainable, well managed and efficient services Work in partnership with the Clinical Director to provide leadership for the direction of the Mental Health Service, ensuring the service achieves excellence in integrated and seamless care Provide leadership and direction for the mental health services to improve performance and act as a change agent to introduce improvements that allow for safe, personal, connected and effective care Essential Criteria Relevant management degree or qualification. Extensive clinical experience in the management and provision of mental health or similar clinical services. Demonstrated expertise and achievements in the management of human and financial resources at a senior level. Ability to work as an effective member of a senior management Team. Extensive Human Resource management experience. Benefits Generous Salary Packaging - maximise an employee™s net salary by directing some of their pre-tax salary to pay for certain benefit items, such as rent, personal loan or mortgage Parking “ On-site, low cost parking facilities at all sites Beautiful Mornington Peninsula location Career development opportunities Supportive team environment How to apply To apply for this position via Seek, please click on Apply for this Position which will re-direct you to our careers page. From our Careers page, to apply or to continue with your application from Seek please click on Apply Now and follow the below steps to finalise your application Existing Account Users 1. Click Sign in and follow the prompts to upload your Resume and Cover letter New Account Users 1. Click Register to create an account 2. Once registered, click Sign in in the top right hand corner 3. Type in the reference number (located at the top of the ad) 4. Re click Apply Now™ and follow the prompts to upload your Resume and Cover letter If you experience any issues signing in or registering to our careers page, please feel welcome to contact our HR Hotline on 03 9784 2700. If you have any questions specific to the positon you are applying for, please feel welcome to contact the hiring manager via the contact details below Other Information · Ensuring the health and safety of our patients, visitors and staff is at the heart of everything we do. As part of this commitment, all new members of our team must complete a National Criminal History Records Check, meet the immunisation requirements of their role and demonstrate evidence of current work rights to work in Australia prior to commencement. You may also be required to provide a Working With Children Check card. To find out more about our quality employment standards and to prepare your application to join our team please visit httpswww.peninsulahealth.org.aucareersworking-preparing-employment Peninsula Health is committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background. · Peninsula Health believes in the strength of a diverse and inclusive workforce where each person™s uniqueness is valued. Peninsula Health believes that by embracing the diverse life experiences and perspectives of our people, we will provide high-quality health care to all members of our community “ regardless of gender, age, ethnicity, cultural background, disability, religion or sexual orientation. Click here to view information on living on the Mornington Peninsula Click here to view information on preparing for your employment at Peninsula Health Enquiries Carly Longmore Ph 97847941 Applications Close 04072019 To view the position description or submit your application please click the Apply Now button below. Carly Longmore 97847941 We acknowledge and pay respect to the traditional people of this region, known as the Myone Buluk of the Boon Wurrung language group of the greater Kulin Nation. We pay our respects to the land this organisation stands on today. We bestow the same courtesy to all other First Peoples, past and present, who now reside in this region. peninsulahealth.org.au

    location Melbourne VIC 3000, Australia


  • Support Services Manager - Maroondah Hospital

    Support Services Manager - Maroondah Hospital Maroondah Hospital Permanent Full Time Support Services Manager - Maroondah Hospital Leadership opportunity in healthcare Guide and support team success Excellent conditions and remuneration package Eastern Health is one of Melbourne™s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and statewide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs. An outstanding opportunity exists within the Support Services Department at Maroondah Hospital for a passionate and highly motivated Support Services Manager. This key leadership role will coordinate the Support Services workforce at Maroondah Hospital and will provide supportive and engaging leadership whilst role modelling Eastern Health values to guide team success. This role will be integral in driving continuous improvement and facilitating change aligned with the Eastern Health strategic plan. This is a permanent full-time position based at Maroondah Hospital located in Ringwood East. To be successful in this role you should possess Suitable qualifications and experience in the Healthcare field Highly developed interpersonal and leadership experience Experience with managing and rostering staff Be highly accountable and display a supportive and engaging style A strong commitment to high quality care The ability to work as part of a diverse team Excellent communication and organisational skills Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here The benefits of working for Eastern Health include Diverse and engaging career opportunities Friendly supportive team Flexible working hours Salary packaging options Career progression in our teaching hospitals If you have the ability and drive to make a difference take hold of this opportunity and apply today For full details refer to the attached Position Description and direct all enquiries to the contact person listed. All appointments are made subject to a satisfactory police records check. You must have the right to permanently live and work in Australia to apply for this job. Please submit all applications online. Recruitment agency applications will not be accepted. Eastern Health Values Patients First Agility Humility Respect Kindness Excellence Enquiries KIM WHEELER Ph (03) 9095 2409 Applications Close 30062019 To view the position description or submit your application please click the Apply Now button below. KIM WHEELER (03) 9095 2409

    location Melbourne VIC 3000, Australia


  • Consumer Experience and Engagement Advisor

    Consumer Experience and Engagement Advisor About our Culture and our Company BlueCross is an award winning Residential and Homecare provider “ the largest in Victoria We proudly support 33 Aged Care Residences, provide Home Care to over 1000 clients and employ over 3500 staff to deliver our exceptional services. We value our culture and share a passion and drive to make a real difference in the lives of our residents and clients. We take great pride in recruiting people who share this passion “ after all, it™s our people that put the magic into aged care and enrich lives. About the role We have an exciting opportunity available for a highly motivated Consumer Experience and Engagement Advisor for an initial full time 12 month contract with potential to extend to permanent. Reporting to the Executive General Managers Clinical Governance risk and Innovation, The Consumer Experience and Engagement Advisor is responsible for coordinating consumer feedback provided to BlueCross, ensuring timely follow up and responses. This includes direct feedback from individual consumers, though internal BlueCross feedback mechanisms and through external feedback mechanisms including the Commonwealth Aged Care Quality and Safety Commission (ACQSC). A background in Nursing Aged Care is highly regarded for this role. To be considered Proficient in Microsoft Office, excel and good knowledge of computer programs and database applicants related to this position Ability to collate and analyse date, report findings and make recommendations Ability to prioritise workload and achieve outcomes in given timeframe Ability to problem show initiative and problem solve Demonstrated interpersonal skills and the ability to work within a multidisciplinary team Demonstrated communication skills, both verbal and written Experience in managing consumer feedback Highly motivated and takes responsibility for own action, is proactive and shows ability to work autonomously Experience of consumer participation in an aged care setting “ highly desirable Knowledge of basic medical terminology “ highly desirable Why join BlueCrossSapphire Care? We are a values driven organisation that recognises our biggest asset is our people We have an amazing (and free) rewards program which gives you access to salary packaging on some work-related expenses, retail and entertainment discounts and much more Fantastic learning development opportunities including paid training and ongoing professional development Great employee benefits including super salary sacrificing and 30 staff discounts on many Australian retail brands Our reward and recognition program that is embedded into our daily culture and work practices Opportunity to be a STARFish award winner “ with a 5000 travel voucher Annual Flu Shot Provided Be a part of a leading aged care provider committed to treating our elderly citizens with dignity and respect If you are passionate about this opportunity and would like to become part of our BlueCrossSapphire Care team “ APPLY NOW. Applications close Friday 10th May Please visit our careers page on www.bluecross.com.au for more information on your career pathway with us. For more information about the position, please visit the position description for this role. BlueCross is delivering community and residential services focusing on wellness, capabilities and changing the face of aged care. www.bluecross.com.au BlueCross is an Equal Opportunity Employer. Only those with the right to work in Australia may apply

    location Melbourne VIC 3000, Australia


  • Director Aboriginal Health

    Director Aboriginal Health Greater Dandenong Community Health Service - Dandenong,Monash Medical Centre Clayton,Various Facilities Full Time Ongoing Aboriginal Health at Monash Health As a key portfolio within the Acute, Subacute and Community Program, our Aboriginal Health unit plays a key role in supporting Monash Health to better meet the health and wellbeing needs of our local Aboriginal and Torres Strait Islander communities and employees. We are now looking for a highly motivated, energetic business leader to drive the development of this important portfolio. The role will be appointed on a full time, permanent basis. About the role Reporting to the General Manager, Monash Health Community, and leading a team of over 20 people, you will provide strategic leadership and operational management of the Aboriginal Health portfolio. Representing Monash Health on a range of committees and working groups, your key responsibilities will include Ensuring our Executive and their nominated managers are appropriately advised on Aboriginal Health matters Implementing and monitoring our Reconciliation Action Plan, with progress against key metrics reported and discussed regularly Establishing and maintaining strong engagement with key internal and external stakeholders to support the delivery of culturally sensitive services and Identifying areas for improvement in how our services can be better delivered. About you You are degree qualified in health, social sciences, business management or similar and can demonstrate a detailed understanding of the issues impacting Aboriginal Healthcare, employment, education and culture. You have proven experience working with local Aboriginal communities to achieve workplace goals. Known as a consultative leader, you have demonstrated ability to translate strategic objectives into effective operational performance. You lead by example, are a natural role model and inspire your people to perform at their best every day. In addition, you can readily demonstrate Knowledge of contemporary process improvement and change management methodologies Highly developed written communication and report writing skills and Well-developed presentation, facilitation, influencing and consultation skills Experience working in mainstream health services and Aboriginal community services is preferred. An understanding of planning and advancing research in the work setting and postgraduate qualifications in management, leadership or public health, or progressing towards, will be highly regarded. People identifying as Aboriginal or Torres Strait Islander are strongly encouraged to apply. In return You™ll be rewarded with the satisfaction that comes from the opportunity to lead and shape this high profile portfolio within Victoria™s largest public health service. Our public health status enables you to benefit from salary packaging options that can significantly increase your take home pay and we™re confident that you™ll be inspired to contribute every day. Things you need to know Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles. As part of our selection process, you may be invited by email to participate in an on-camera video interview. Preferred candidates will require a clear Police Check and a current Employee Working with Children™s Check prior to any offers of employment being made. Please note, applications will be accepted via the Monash Health online Mercury System only. Email applications will not be considered. Enquiries Julia Oxley Ph 0425859385 Applications Close 15072019 To view the position description or submit your application please click the Apply Now button below. Please click the Apply Now button below.

    location Melbourne VIC 3000, Australia


  • Health Management Internship Program (Victoria)

    Health Management Internship Program (Victoria) Unique and extraordinary opportunity Two-year internship for high potential future leaders in the health system The Health Management Internship Program offers committed, high potential applicants the opportunity to develop the skills, competencies and knowledge required to manage the challenges and complexities of health service delivery across Victoria in public, private and not-for-profit organisations. A career in Health Service Management is both exciting and rewarding and will suit individuals who are highly motivated, outcome driven and can demonstrate their ability to lead, direct, motivate and work with multidisciplinary teams. “ INFORMATION EVENING on June 26, 2019 “ All potential applicants are strongly encouraged to attend the Information evening “ for details and registration refer to the ACHSM website achsm.org.auHMIPVic The Program is administered by the Australasian College of Health Service Management (ACHSM), with support from the Victorian Department of Health and Human Services and includes 3 key components Two years of full-time employment in a Health organisation in Victoria, applying and consolidating skills and knowledge through supervised structured workplace experience A fully funded ACHSM-accredited post-graduate academic qualification in Health Management Better Leadership Program. As part of the selection process, there are key elements you need to be familiar with which are articulated in the 2020 Candidate Guide found on the ACHSM website. We value Aboriginal people™s individual and collective knowledge, skills and leadership capabilities in our workforce. The Victorian Department of Health and Human Services is seeking to support Aboriginal people to participate in the HMIP and encourages Aboriginal people to apply for the Department sponsored internship position. To be eligible to apply, applicants must Hold Australian citizenship or permanent residency with full work rights, at the time of making their application Hold a relevant undergraduate qualification andor post-graduate qualification Applicants with at least 2 years work experience are desirable. Agree to undergo all required pre-employment health screening and checks, which includes but may not be limited to Working with Children Check, Aged Care Check, National Criminal Record Check. If you are applying for the Aboriginal internship position, please indicate this on your online application form in the declaration section by indicating that you identify as an Aboriginal or Torres Strait Islander person. TO APPLY Cut and paste this link into your browser. www.achsm.org.auEducationHealth-Management-Internship-Program-HMIPVictoria DO NOT click the Seek Apply Now™™ button You must apply via the link on the ACHSM website, applications received via Seek will not be considered. Closing date is midnight Sunday 21st July 2019 For all enquiries email victoriaachsm.org.au victoriaachsm.org.au

    location Melbourne VIC 3000, Australia


  • Senior Manager Dental Services

    Senior Manager Dental Services Western Suburbs Melbourne location providing strategic oversight of 3 high performing Dental Clinics Full Time Ongoing role Attractive salary package with generous not-for-profit salary packaging About Us IPC Health is a not for profit community health organisation, predominantly funded by the Department of Health and Human Services. We work in partnership with local communities in the Western Metropolitan Region of Melbourne to provide responsive, interconnected health and community services. Working together for excellence, service enhancement and innovation, we are dedicated to the continued improvement of the health and well being of individuals and the community. IPC Health is an equal opportunity employer and encourages individuals of diverse backgrounds including but not limited to, applicants from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTIQ communities to apply. About The Role An exciting opportunity exists to provide high-level leadership support to our Dental Services programs. This role is pivotal in strategically leading our dental clinics across multiple campuses and outreach services (e.g. Smiles for Miles, Mobile Dental Services etc). This is not a practice management role and instead, your efforts will focus on the strategic operation of the Dental Services team through - Effective and efficient use of people and physical resources Establishing and maintaining effective workplace relations Facilitating change and innovation and Building partnerships and maintaining relationships with funding bodies and the community. About You You are able to immediately identify and develop opportunities to link with other service providers, community organisations and businesses to enhance service delivery and organisational sustainability. Using your significant experience in management and leadership you are able to develop and drive a shared strategically aligned plan, goals, vision and mission with all staff. Your highly developed experience in financial monitoring and management will assist you to negotiate, monitor and achieve agreed Dental Services delivery, budget and staffing KPIs. Applications close on 7 July 2019 To be considered for this role, you must submit a Cover Letter, CV and address the Key Selection Criteria outlined in the Position Description. Please click on the link below to apply or view position description httpsipchealth.applynow.net.aujobsIPC235 Jason Hodge General Manager Operations 03 7378 7242

    location Melbourne VIC 3000, Australia


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