Part time medical receptionist

Does it make you smile when you contribute to another person’s smile? Because that the business we are in.

This is an incredible opportunity to join a passionate heart-based team!

We have a very exciting employment opportunity with our efficient, growing friendly team at The Denture Clinic, with 12-18 hours available between 3 of our clinics, with the opportunity for full-time hours in the future.

As a Rockstar receptionist you will have:

• A customer-focused, caring, friendly attitude
• Ability to demonstrate empathy, kindness and resilience
• Ability to take initiative, problem solve and communicate effectively
• Must be able to travel between clinics when required
• Basic receptionist skills & some knowledge of dental (ideal but not essential)
• Ability to manage time well, multi-task & be punctual
• Willingness to learn & embrace new skills
• Work well as part of a high performing team & independently

Duties will include:

• Greeting and assisting patients in a friendly and helpful manner, so that they feel welcome and comfortable.
• Answering phones/emails promptly with the ability to prioritize tasks
• Scheduling appointments and diary management
• Explanation of proposed treatment plans and clarification of procedures to patients in a clear and empathetic manner
• Processing of payments and managing all invoices and receipts
• Patient care and follow-up
• Assist in building long term relationships with our patients through punctuality, humour and kindness
• General reception/administrative duties
• Assisting Dental Prosthetists when required

If your looking to join a team that truly chooses to make a difference in our Customers life and equipped with a growth mindset, then please forward your resume and your cover letter to thedentureclinicemployment@gmail.com [link removed] and let's start the conversation.

Benefits

• Focus on the provision of quality care & improvements
• Utilise your initiative & ideas to make improvements
• Multisite support role
• Attractive salary package available + NFP benefits
• Interviewing NOW!

The role

Working closely within the leadership team to support each manager & their team within multiple aged care services within the South west region of NSW.

You will provide daily guidance & support across the service’s surrounding the achievement of accreditation standards & quality processes.

You will review, develop & implement improvements within the service delivery to ensure resident care needs are achieved in line with current standards, with the ability to reduce risk whilst achieving clinical indicators.

With the ability to coach & educate staff members on accurate documentation and the identification of changes in care.

Summary of Duties

• Day to day oversight & direction of quality processes & practises
• Monitoring & reporting of clinical indicators
• Ensure accurate completion of relevant documentation
• Review & update organisational policies & procedures
• Undertaking clinical audits, whilst implementing relevant changes
• Ensure compliance & quality indicators are met

Skills and Experience

• AHPRA Registered Nurse registration
• Previous experience within a similar position
• Aged care accreditation knowledge & experience
• Experience with audit processes
• Ability to identify & improve areas for improvement
• Understanding of WHS & risk management
• Consultative & effective communication skills

How to Apply

For more information, confidential discussion or to apply please contact Stephanie on 02 8005 3455 or stephanie@omegamedical.com.au

Due to our ever-growing company, Vivir Healthcare are seeking physiotherapists who are keen to come on board on a casual basis.

With opportunities available in residential aged care facilities across QLD, NSW, ACT and VIC.

Interview slots now open!

Vivir Healthcare – Our Mission

Our mission is simple. We look to improve access to healthcare, so that every person can continue living a meaningful life - wherever they live.

We connect with healthcare providers and private users to deliver a tailored workforce assisted by Vivir's dedicated support team, that enable us to make a difference together.

We enable our workforce to provide high quality and timely services through our national leadership network, industry knowledge and clinical governance.

Company Benefits:

Due to rapid growth, we have exciting opportunities for energetic and passionate physiotherapist and occupational therapists to join our dynamic team, we can provide:

• Excellent remuneration
• Flexible Working days and hours
• Opportunities in regional areas
• Relocation assistance available
• Comprehensive orientation including a supportive mentor program with our senior clinicians
• Ongoing training and professional development
• A structured and progressive career path that has the potential to lead to a management role
• First opportunity at permanent roles available across Vivir Healthcare

Skills and Qualifications

• Bachelor’s Degree in of Physiotherapy
• Full AHPRA Registration
• Full and valid driving license preferred but not essential
• Working rights to enable you to work in Australia
• Currently based in Australia
• A National Police Certificate
• Certificate of good standing
• Influenza vaccination
• Strong communication skills
• Ability to work in a successful and organised team

Duties/Responsibilities:

• Functional Assessments, Care plan development, Regular evaluation and incident analysis, Care plan modification and progression, In-service education
• Exercise prescription and the formulation of care plans
• Implementation of a pain management clinic
• Correspondence with residents, families, nursing, medical practitioners, allied health practitioners and equipment suppliers
• Facilitation of falls prevention workshops,
• Following manual handling guidelines and procedures to protect yourself and others
• Regular update of mandatory training and other staff education
• Following and understanding of ACFI guidelines
• Work to achieve and have a positive impact on all patient’s health
• Following our Vivir Core Values:
  • Make Their Day We’re dedicated to making the day of every resident, customer and team member we interact with.
  • Say It Do It If we say we will do something, we will. We take accountability for our actions and ensure we are highly communicative and transparent.
  • Even Better Tomorrow We are always striving for improvement and progress within our services and our industry.
  • Stronger Together We can achieve better outcomes when we collaborate with our teams and our customers.​

For more information or a private, confidential discussion contact Niall on niall@vivir.com.au or 02 8267 4538

Who We Are:

At Better Rehab, we are people people. Our team of Occupational Therapists, Physiotherapists, Exercise Physiologists, Speech Pathologists and Positive Behaviour Support Practitioners are committed to supporting people of all ages living with a disability or neurological disorder.

Since our establishment in 2016, our caring team have been applying evidence-based practice to change the lives of thousands of people. We are now recognised as a premium NDIS provider across Queensland, Victoria, New South Wales and Western Australia.

Our Dickson team are currently looking for a passionate Speech Pathologist to support their growing team. We believe in a strong work-life balance and making your time in the office as enjoyable as possible. The team in our Dickson office enjoy team lunches.

Our Values:

Our values are at the core of what we do. When you join our team, you will see that your colleagues embody our values of:

• We Get Sh*t Done!

Our participants and colleagues rely on us. We don’t waste time and work hard to help participants achieve goals they never thought possible.    

• We are People People

We are proud to be an organisation free from politics and bureaucracy, and genuinely care about our interactions with one another and our participants. We take pride in treating each client based on their individual needs.

• Love What You Do

We believe that when our people love what they're doing, the best outcomes are achieved. We employ people who are genuinely passionate about their profession.

• Frankly, we Give a Damn

Working at Better Rehab is a career, not a job. We are committed to providing you with the opportunity to make a difference to those in need.

Your New Role:

This is a unique opportunity to progress your Speech Pathology career. As a Senior Clinician, not only do you have your own small caseload, providing both assessments and therapeutic interventions to a variety of people of varying ages and abilities, you will also assist in the clinical support of graduate and junior clinicians across a range of areas. In collaboration with your supportive multidisciplinary team, you will be working with clients and their families and caregivers, many of whom have NDIS funding, both in the community setting and in our clinic spaces.

At Better Rehab, no two days are the same, though a typical day may involve:

• Providing treatment to a variety of people who rely on you to improve their lives. You will assess their needs, design appropriate therapy plans, and advocate on their behalf. You may work with participants with a range of conditions including Autism, Post-Stroke and Parkinsons.
• Supporting participants in the disability and neuro sector across a number of areas including adult and child language, social communication and swallowing/dysphagia by using a range of AAC devices.
• Mentoring and guiding junior clinicians through the complexities of the NDIS, including the areas mentioned above
• Collaborating with your multidisciplinary team consisting of Physiotherapists, Exercise Physiologists, Occupational Therapists and Positive Behaviour Support Practitioners to share knowledge and ideas
• Celebrating “Weekly Wins” with your participants, their families, your colleagues, and your supportive Leadership Team
• Attending formal and informal opportunities for networking and learning and development across a national level
• Reviewing NDIS correspondence including reports from junior clinicians, whilst also directly reporting to the NDIS yourself

When You Join Us:

We have a dynamic and engaged workforce, and we understand the importance of structured onboarding and ongoing support and assistance for all staff, no matter your experience level. As a Senior, you will be trained by other Senior clinicians, and in time be directly responsible for assisting with this supportive structure.

When you join Better Rehab, you will join a small cohort of likeminded people to share your new starter experience with. We ensure that YOU are provided with dedicated, tailored support from our existing team. When you join us, you will be provided with:

• A Team Leader to assist you with our systems and practices as well as settle you in to your new office
• Clinical or Group Supervision settings where clinical support is provided in the realm of Occupational Therapy through formal sessions each week. You will also be responsible for running some of these sessions.
• The opportunity to provide clinical support to junior staff members and access internal and external professional activities to assist with this
• A supportive multidisciplinary team to collaborate with and learn from. In some cases, this also includes sharing participants with another member of the MDT, promoting a holistic approach to therapy.
• An iPhone and laptop to support flexible working and work/life balance as well as a designated therapy kit to ensure you are well equipped when working out in the community

We Value You:

Without you, there is no us. In order to provide the best support possible to our participants, we need to empower our team by providing workplace autonomy, flexibility, structured training and development initiatives, as well as strong opportunities for career progression. YOU, as our newest team member, will have your developmental pathway clearly defined.

Better Rehab Policies that support YOU include:

• 4 days' study leave each year as well as company financial support to attend external courses and events in areas that you are passionate about
• Paid parental leave and flexible working options so that you can balance your personal and professional life
• Interstate relocation opportunities across our 4 Australian states
• Passionate leave - long term unpaid leave so you can travel, take a career break, or pursue projects you are passionate about without breaking your continuity of service
• Access to external professional services for mental & emotional wellbeing through EAP, our confidential counselling support service
• Flexible working hours and work from home options
• Regular team bonding and celebrations of each other's life events
• Career progression through internal promotion opportunities

Not only will you have access to the above benefits and opportunities, YOU will be joining a high performing team. 

What we are Looking For:

We recruit on the philosophy of once a Better Rehabber, always a Better Rehabber. This means we have a strong focus on personality, cultural fit and long-term career potential. After all, we are a movement, and this is a career, not just a job. If you meet the below criteria, we would love to speak with you:

• You are driven, autonomous and passionate about pursuing your life and career goals
• You are confident in providing support to junior clinicians
• You are comfortable working in a high-growth business
• You approach your work with flexibility and are highly adaptable
• You have relevant tertiary qualifications in Speech Pathology and 3+ years’ post-qualification experience
• You have your own car and a valid drivers’ licence
• You can provide evidence of:
  • SPA registration
  • Police Check
  • Working with Children Check

How to Apply:

If you think this opportunity might be for you, click ‘Apply Now’ with your covering letter and CV. To learn more about Better Rehab, please visit our website: https://BetterRehab.com.au/.

Questions?

Please email MyFuture@BetterRehab.com.au. To have a confidential conversation about your career, call Grace on 0403 502 405. Please note that we are not accepting applications via email. Any candidates that come through this platform will be redirected to SEEK.

Recruiters - We appreciate your willingness to assist but we've got this!